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Terms Conditions That Cover Your Account

These terms set out what you agree to when you open and use a depo62 account, including how we handle wallet transactions via DANA, OVO, and GoPay, and what applies to account access in Indonesia where local law permits.

Account eligibility rulesDANA, OVO, GoPay payment termsAccess subject to local lawAccount suspension conditionsHow to contact us about terms

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TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear, or you need to raise a concern about how they apply to your account, our support team is the right place to start. You can reach us through live chat, email, or our WhatsApp line. We respond to terms-related queries as a priority and will always confirm our response in writing so you have a record.

HOW WE HANDLE THIS

Our Approach to These Terms

We keep these terms factual and actionable — no legal padding that obscures what you actually agree to. Below is how we handle the areas that matter most to your account: data practices, account security, how long we keep records, and how you can request changes.

Account Data Handling

We collect only what is needed to run your account — your registration details, transaction records for DANA, OVO, or GoPay payments, and login activity for security checks.

Account Security Practices

Your account is protected by OTP verification at login. We do not share your credentials with third parties, and wallet transactions are processed through the respective app's own secure environment.

Record Retention

We retain account and transaction records for as long as your account is active and for a reasonable period after closure, in line with what applicable rules in your region require.

Requesting Account Changes

To update registered details, close your account, or ask what data we hold, contact support via live chat or email. We will confirm the change or the data provided within a reasonable timeframe.

What These Terms Actually Cover

depo62 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on depo62, you confirm that you have read and accepted these terms in full. They apply to every action taken through your account — browsing the lobby, placing bets, depositing via DANA or OVO, requesting a withdrawal to your GoPay wallet, or

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contacting our support team. We may update these terms when our services change or when applicable rules in your region require it. When that happens, we will post the revised version on this page and the update takes effect from the date shown. Continued use of
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your account after an update is posted counts as acceptance. These terms do not override local law — where Indonesian law sets a different standard, that standard applies. Access to certain features may be restricted depending on your region, and eligibility is always subject to what
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local law permits. We do not collect or process payment data through third-party wallets ourselves; DANA, OVO, and GoPay each operate under their own terms when you use them to fund your account. If any clause in these terms is found to be unenforceable in your
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jurisdiction, the remaining clauses stay in effect. Questions about a specific clause can be directed to our support team at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — from account eligibility to what happens if a clause changes after you register.

Access and eligibility depend on local law in your region. Players in Bekasi or Tangerang are subject to the same account terms, but specific features may vary based on what local law permits.

We post the updated terms on this page with a revision date. Continuing to use your account after that date means you accept the new version. We recommend checking this page periodically.

Our terms cover how we process your deposit or withdrawal request on our side. The wallet provider — DANA, OVO, or GoPay — also applies its own terms when you authorise a transfer through their app.

Yes. We may suspend or close an account that breaches these terms — for example, providing false registration details, attempting to manipulate game outcomes, or violating regional access rules.

Contact our support team via live chat or email with your registered account details. We will confirm what records we hold and provide them within a reasonable timeframe as permitted by applicable rules.

Yes. If a specific clause is unenforceable under local law, only that clause is affected. All other clauses in these terms continue to apply to your account without change.

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