Withdraw Your Balance Back to Your Wallet
When you want to pull funds out, head to the withdrawal section inside your account. We route payouts back to the same wallet you used for your deposit — DANA, OVO or GoPay. Before the amount leaves our system, a short verification check runs against your account details. This step keeps your withdrawal secure and makes sure the funds land in the
right wallet. Do not enter a wallet number that differs from the one registered on your account, as that will pause the process.
- Open withdrawal — Go to the cashier panel, then select the withdrawal tab to see your available balance and payout options.
- Pick your wallet — Choose the wallet — DANA, OVO or GoPay — that matches the one linked to your account for a smooth payout.
- Enter the amount — Type in the amount you want to withdraw. The screen will show the minimum and your current withdrawable balance.
- Confirm and track — Submit the request. A confirmation appears in your account history and you can check the status there until it clears.