Reference

Your Rights and Our Policy at depo62

Everything that governs how depo62 operates for you — account terms, data handling, cookie use and your rights as a registered user — is set out here clearly. Access to our lobby depends on local law and is available only where local law permits.

Account PolicyData HandlingCookie UseDANA · OVO · GoPay ContextYour Rights
depo62 Your Rights and Our Policy at depo62
DATA AND SECURITY

How We Handle Your Data and Account Security

Protecting your account data is an operational responsibility, not just a policy statement. We apply encryption to data in transit and at rest, and we limit access to account records to the team members who need them to resolve your query. Here is what that looks like in practice across four areas that matter to registered users.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable rules after closure. You can request a summary of what we hold.

Cookie Use

We use cookies to maintain your login session, remember your preferred payment method such as GoPay, and measure which sections of the lobby you visit most often.

Account Security

Login uses an OTP step sent to your registered contact. If your OTP is not arriving, check your network connection and confirm your registered number in account settings.

Requesting Changes

To update stored personal details, correct a linked wallet address or ask us to delete data, submit the request via live chat or email. We confirm receipt and act within a reasonable processing window.

POLICY CONTACT

Reach Us on Legal or Account Questions

For anything related to these legal terms — account queries, policy clarifications, data requests or wallet dispute resolution — we have three contact paths available. Our team handles both policy questions and practical account issues, so you do not need to guess which channel to use. Players in Tangerang and across Indonesia reach us through the same routes.

Team online

Live Chat

Open the chat widget from any page on depo62. Responses cover account policy, transaction records and data queries in real time.

Email Support

Write to our support address for formal policy requests, account closure instructions or written confirmation of any change you requested.

Account Help Centre

Log in and navigate to account settings for quick self-service on privacy preferences, cookie consent and linked wallet details including DANA and OVO.

Common Questions About These Terms

These are the questions we see most often about account policy, data rights and legal eligibility. If your question is not here, reach us through live chat or email.

They apply to every registered account holder on depo62. Access is available only where local law permits, and eligibility is determined by the information you provide at registration.

Yes. Send a data access request through live chat or email with your account ID. We will confirm receipt and provide a summary within a reasonable processing period.

Contact support via live chat or email to request account closure. We retain records for the period required after closure, then remove personal data in line with our retention policy.

Your linked DANA, OVO, or GoPay wallet details are removed from active systems after the retention period ends. Any pending balance must be withdrawn before you submit a closure request.

We update this page and note the revision date at the top. Continued use of your account after a policy change means you accept the revised terms as stated.

Open live chat and provide your account ID, the transaction date, and the wallet used — DANA, OVO, or GoPay. Submit as soon as possible so our team can trace the payment record accurately.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.