Reference

How depo62 Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and how we keep that data safe.

Account data protectionDANA, OVO, GoPay payment dataCookie and device dataYour rights to access and correctionClear data retention rules

Explore the Lobby Read FAQ

What Data We Collect and Why

depo62 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, phone number, and the account wallet details you provide — including your DANA, OVO, or GoPay number — to process deposits and withdrawals. We also log device identifiers, IP addresses, and session activity to detect unusual access

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patterns and keep your account secure. Payment transaction records are held for as long as required by applicable financial compliance rules in the regions we serve. We do not sell your personal data to third parties. We may share limited data with payment processors and game
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studios only where needed to complete a transaction or resolve a dispute — and only under strict data-handling agreements. If you connect via mobile in Tangerang or anywhere else in Indonesia, the same rules apply regardless of device type. You can request a copy of your
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stored data or ask us to correct inaccurate details at any time through our support channel. Where local law requires additional disclosures or rights, those apply in full for eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

We use SSL encryption on all account pages and require OTP verification at login. Any suspicious session activity triggers an automatic account flag for your protection.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Account data is kept for as long as your account remains active plus the period required under applicable rules. Once your account is closed, non-essential data is deleted on a rolling schedule.

Your Rights

You have the right to access your stored data, request corrections, or ask us to delete data where local law permits. Submit those requests via live chat or the in-account form.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Open the live chat widget inside your account dashboard to raise a data query. Our team handles privacy questions through the same channel as account support.

Email Support Send a detailed privacy request to our support email. Include your registered phone number so we can verify your identity before making any changes to your data.

In-Account Request Form Log into depo62, head to account settings, and submit a data access or correction request directly. Responses follow our standard review process for eligible regions.

Common Questions About Your Privacy at depo62

These are the questions we get most often about how your data is handled — from what we store when you deposit via GoPay to how you can request changes to your account record.

We collect your name, phone number, email address, and the wallet details you provide — such as your DANA or OVO number — to verify your identity and process payments accurately.

Yes. Payment wallet references are stored under encryption and only accessed by our payment processing systems. We never expose your full wallet credentials to third parties outside the transaction flow.

We hold your data for as long as your account is active, plus any additional period required by applicable compliance rules. Once you close your account, non-essential records are removed on a scheduled basis.

Yes. Submit a data access request through our live chat or the in-account request form. We will verify your identity first, then provide the relevant data where local law permits.

We share data only with payment processors and game studios where required to complete a transaction or settle a dispute. All third-party data sharing is covered by strict contractual data-handling obligations.

Log into your account, go to settings, and use the data correction form — or contact our support team via live chat. Requests are reviewed and actioned in line with applicable local rules.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoWayang Legend Megaways InfoDepo62 Banking

How depo62 Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookie Use

Data Retention

Your Rights

How to Reach Us About Your Data

Common Questions About Your Privacy at depo62

01 What personal data does depo62 collect when I register?

02 Is my DANA, OVO, or GoPay payment data stored securely?

03 How long does depo62 keep my account data?

04 Can I request a copy of the data depo62 holds on me?

05 Does depo62 share my data with third parties?

06 How do I ask depo62 to correct or delete my personal information?

Privacy Policy

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